Frequently Asked Questions
- What is Mediation?
- What happens during Mediation?
- What does the Mediator do?
- Is Mediation the answer for all conflict situations?
- How is the Mediator qualified to help?
- How can mediation help you?
- How long will it take to resolve my conflict?
- How much does Mediation cost?
- What are the advantages of Mediation?
- I am considering using Mediation - what should I do?
What is Mediation?
Mediation is a straightforward and confidential process which helps people to resolve disputes. It enables people to clarify the issues at the heart of a problem, to discuss them reasonably, and to find a solution that is agreeable to all of the parties.
What happens during Mediation?
During Mediation, the Mediator helps the parties both to hear and be heard. This is the cornerstone of the mediation process. The Mediator also provides a safe place and context for people to express themselves constructively. When the parties understand each other’s points of view, finding a resolution to their conflict becomes possible. The only solutions reached will be ones agreed to by all of the parties.
What does the Mediator do?
The Mediator is a neutral third force. She talks with each party to ensure that Mediation is a suitable process for the dispute. If necessary, the Mediator can provide Conflict Coaching in order to help individuals to participate in the process. The Mediator then uses her expertise to bring the parties together; she manages the process to ensure that each person has their say and is listened to; she helps the parties to develop ideas around possible solutions; and, finally, she documents the agreement reached at the end of the process. The Mediator can also follow up with the parties at a later date in order to ensure that the agreement is working effectively and, if necessary, to discuss any further issues.
Is Mediation the answer for all conflict situations?
Mediation is suitable for solving a wide variety of conflict situations. Before embarking on a case, the Mediator needs to be satisified that all of the parties are willing to engage with the process. The simplest way to find out whether your conflict would benefit from Mediation is to contact us. You can do this in complete confidence, and without obligation, by e-mailing us on firstname.lastname@example.org or calling 087-1601408.
How is the Mediator qualified to help?
Our mediators have undergone extensive and specialised training. We are members of the Mediators’ Institute of Ireland (MII), which is the professional association for medistors in the Republic of Ireland and Northern Ireland. We are committed to a compulsory programme of continuing professional development, and are bound by the MII Code of Ethics.
How can Mediation help you?
By using Mediation to resolve your conflict, you retain control over what happens. With the help of the Mediator, you are free to draw up any agreement that meets your needs. As an independent party, the Mediator is skilled in helping clients to see the conflict from each other’s perspectives, and in generating realistic and workable solutions.
How long will it take to resolve my conflict?
Typically, a Mediation session lasts between one and a half hours and two hours. The number of sessions required to resolve a dispute depends on the complexity of the problem. Some conflicts can be resolved in one session, while others, such as that of a separating couple, could require four to five sessions. The Mediator will be able to tell you how many sessions are required before the Mediation process begins.
How much does Mediation cost?
Mediation is an extremely cost-effective way to resolve disputes. It helps to preserve the relationships of the parties involved, and avoids high legal costs. Our fees are based on the number of sessions required. Our Mediators will discuss your particular case with you, and will inform you in advance of commencing the Mediation what it will cost.
What are the advantages of Mediation?
Mediation is quick, flexible and inexpensive. It is empowering in that it leaves the power to resolve a conflict in the hands of the clients. It also provides an opportunity to hear and be heard, and to craft a solution that answers the unique needs of the clients.
I am considering using Mediation - what should I do?
You can contact us without obligation and in complete confidence to learn more. You can e-mail us at info@conflict solutions.ie or call 087-1601408.